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INDIGOVENTO Terms and Conditions (“Agreement”)

This Agreement was last modified on 08-11-2016.

Please read these Terms and Conditions (“Agreement”, “Terms and Conditions”) carefully before using http://www.indigovento.com (“the Site”) operated by INDIGOVENTO (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at http://www.indigovento.com

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions. Capitalized terms are defined in this Agreement.

HOW A CONTRACT IS FORMED BETWEEN YOU AND INDIGOVENTO

1. When you place an order for a Product by using the website you are offering to buy it for the price shown on the website, subject to these Terms.
2. Our online order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
3. When you place your order online we will take payment as per clause. We will send you an email within 24 hours advising you when the item will be despatched.
4. INDIGOVENTO may cancel any contract between you and us and not supply Products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If we cancel your order, any payment made for the Products will be refunded in full.
5. Each order that we accept will be a separate contract between you and us and each contract will be subject to these Terms.

PRIVACY AND DATA POLICY

1. This privacy policy sets out how INDIGOVENTO uses and protects any information that you give INDIGOVENTO when you use this website.
2. INDIGOVENTO is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The term ‘INDIGOVENTO’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
3. INDIGOVENTO may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
4. We may collect the following information: name,
contact information including email address,
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
5. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
6. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
7. How we use cookies:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
8. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
9. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
10. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

RETURNS

1. We believe that you will be delighted with your INDIGOVENTO Produtc but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible and these Terms do not affect your statutory rights.
2. We will try to attend to all return requests as soon as practically possible.
3. Nothing in this agreement will affect your statutory rights.
4. 30 DAY MONEY BACK GUARANTEE
5. Our policy is to ensure that you are satisfied every time you place an order. If you are unhappy with a Product when you receive it or if you simply change your mind please return it to us within 30 days from the date of despatch of your order, having taken reasonable care of it and in an unused state complete with, and we will refund to you the price paid for that Product.
6. We will pay the refund using the same method of payment as you used to purchase the Product. Payment will be made within 3 days or earlier.
7. If the product was returned because it is faulty, we will reimburse your postage costs using the same method.

8. You have the right to cancel a contract with us within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier indicated by you acquires physical possession of the Product.

9. To exercise the right to cancel, you must inform us of your decision to cancel the contract by emailing us at info@indigovento.com.
10. If you cancel an order, we will repay to you the price of the order including the costs of
11. We will make the repayment without undue delay and not later than:
1. 3 days after the day we receive back from you any Products supplied, or
2. 3 days after the day you provide evidence that you have returned the Products.
12. We will repay the price of the returned Products using the same means of payment as you used to pay for the order, unless you and we have expressly agreed otherwise. You will not incur any fees as a result of the repayment.
13. As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
14. RETURNS PROCESS
15. To exercise the right to cancel or the 30 day money back guarantee, please notify us using the following details:
Email: info@indigovento.com;

LIABILITIES

1. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they are an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the contract.
2. We do not in any way exclude or limit our liability for:
1. death or personal injury caused by our negligence;
2. fraud or fraudulent misrepresentation;
3. Please read the instructions, that comes with your Product carefully.
4. Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

RESPONSIBILITIES

1. Because of the nature of the internet INDIGOVENTO provides and maintains the website on an “as is” and “as available” basis and makes no promise that use of the website will be uninterrupted or error free. We are not responsible to you if we are unable to provide our internet services for any reason beyond our control.
2. Our website contains links to other websites which are not under our control or maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.
3. You will be responsible for any breach of these Terms by you and if you use the website in breach of these Terms you will be liable to and will reimburse Firebox for any loss or damage caused as a result.

GENERAL

1. INDIGOVENTO may revise these Terms from time to time. Any changes to our Terms will be notified on the website. You must check these Terms whenever you place an order with us.
2. You may only transfer your rights or our obligations under these Terms to another person if we agree in writing. However if you have purchased a Product as a gift, you may transfer the benefit of any warranties we give to you under this contract to the recipient of the gift without needing to ask our consent.
3. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
4. If INDIGOVENTO does not enforce any provision of this agreement such will not be considered a continuing waiver.
5. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
6. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.
7. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
8. In the event that any part of these Terms is held to be unenforceable, such part will at INDIGOVENTO option be construed as far as possible to reflect the parties’ intentions and the remainder of the provisions will remain in full force and effect.

NOTICES

1. All notices shall be given to us, by email.
2. All notices sent by email will be deemed to have been received on the day that they are sent or, if sent on a national holiday or on a Saturday or Sunday, the next working day following the day on which the email was sent. All notices sent by post will be deemed to have been received 3 working days after the date of posting.