1. We believe that you will be delighted with your INDIGOVENTO Produtc but there may be occasions where you feel it necessary to return an item. We aim to keep the process as simple as possible and these Terms do not affect your statutory rights.
2. We will try to attend to all return requests as soon as practically possible.
3. Nothing in this agreement will affect your statutory rights.
4. 30 DAY MONEY BACK GUARANTEE
5. Our policy is to ensure that you are satisfied every time you place an order. If you are unhappy with a Product when you receive it or if you simply change your mind please return it to us within 30 days from the date of despatch of your order, having taken reasonable care of it and in an unused state complete with, and we will refund to you the price paid for that Product.
6. We will pay the refund using the same method of payment as you used to purchase the Product. Payment will be made within 3 days or earlier.
7. If the product was returned because it is faulty, we will reimburse your postage costs using the same method.
8. You have the right to cancel a contract with us within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier indicated by you acquires physical possession of the Product.
9. To exercise the right to cancel, you must inform us of your decision to cancel the contract by emailing us at firstname.lastname@example.org.
10. If you cancel an order, we will repay to you the price of the order including the costs of
11. We will make the repayment without undue delay and not later than:
1. 3 days after the day we receive back from you any Products supplied, or
2. 3 days after the day you provide evidence that you have returned the Products.
12. We will repay the price of the returned Products using the same means of payment as you used to pay for the order, unless you and we have expressly agreed otherwise. You will not incur any fees as a result of the repayment.
13. As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
14. RETURNS PROCESS
15. To exercise the right to cancel or the 30 day money back guarantee, please notify us using the following details: